How do I reset my password if I have forgotten it? Go to ‘Sign in’ and enter the email address you used to create your account Click ‘Forgot Password’ We'll send you an email with a link to reset your password Related articles How do I change my personal details? How do I access my subscription? How do I pause a subscription? How do I add an order for myself or someone else to my account? What if the Contact lens on my prescription is not available?